The Importance of Emotional Intelligence

How much do you know about emotional intelligence?

In this episode, I interview my friend and colleague, Kirsten Ramos. Kirsten is the founder of Elevate Performance Solutions, a learning and development consultancy focused on creating customized, leadership training solutions for small to mid-sized, post start-up organizations. She also coaches individuals on leadership skills to increase their awareness and success in business.

In this episode, Kirsten talks about:

  • The five elements of emotional intelligence (EI)

  • How to assess emotional intelligence

  • Whether you need a formal assessment to assess emotional intelligence

  • How you can increase your emotional intelligence

  • Why emotional intelligence and soft skills are essential to the success of a franchise owner

Tune in to the full episode to hear actionable tips you can use to assess and increase your emotional intelligence.

Get in touch with Kristine at:

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Essential Skills of a Franchisee

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Welcome to Demystifying Franchise Ownership